This Privacy Policy (“Policy”) governs the manner in which IT Magnum Opus (ITMO) (“Company,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of the website www.itmo.in (“Website”) and in connection with the services provided by ITMO. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Includes but is not limited to your name, email address, phone number, company details, billing information, and other identifiers you voluntarily provide.
- Technical Information: Includes your IP address, browser type, operating system, device identifiers, and information collected through cookies and similar technologies.
- Service-Related Information: Includes information necessary for the provision of IT services, such as system configurations, network details, and support records.
2. Purpose of Collection and Use
We collect and process your information for the following purposes:
- To provide, maintain, and improve our IT services.
- To respond to inquiries, requests, and technical support requirements.
- To send administrative updates, newsletters, and promotional communications (subject to your consent).
- To protect the security and integrity of our systems.
- To comply with legal obligations and enforce our agreements.
3. Data Sharing and Disclosure
We do not sell, trade, or rent Users’ personal information. We may disclose your information in the following circumstances:
- Service Providers: To trusted third parties who perform functions on our behalf, such as hosting, payment processing, or customer communication.
- Business Partners: With partners such as Microsoft, Google, Bitdefender, Tally, and others for licensed services.
- Legal Compliance: Where disclosure is required by law, regulation, legal process, or to protect our legal rights and interests.
4. Data Protection and Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee absolute security due to the inherent risks of electronic transmission and storage.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze site traffic and usage patterns.
- Provide personalized content and advertising.
You may disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
7. Your Rights
Subject to applicable laws, you have the right to:
- Request access to the personal information we hold about you.
- Request correction, updating, or deletion of your personal data.
- Withdraw consent for marketing communications.
- Lodge a complaint with a relevant data protection authority.
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the content, policies, or practices of such third-party websites.
9. Changes to This Privacy Policy
We reserve the right to amend or update this Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Users are encouraged to review this Policy periodically.
10. Governing Law and Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
11. Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: